Reviews
Collect verified reviews, respond to them and report unfair ones.
Articles in this category
- How do I collect reviews?After a visit – for example a reservation or order – the guest receives a review link. This ties reviews to real visits and keeps them credible.
- Are the reviews verified?Reviews are tied to real visits. Near the reviews we transparently disclose how we ensure they come from actual guests (fair-trading transparency).
- Can I report an unfair review?Yes. Through a reporting procedure you can challenge a review. If you dispute the guest contact, the platform asks the reviewer for evidence and removes the review if it cannot be substantiated – while legitimate negative reviews remain.
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