Introducing Online Reservations at Your Restaurant

Online reservations change the way guests get in touch with your restaurant. Instead of calling at set times, they book exactly when your place comes to mind. That is convenient for guests and takes pressure off your service team at the same time.

• Guests book around the clock, even outside opening hours
• Less time spent on the phone during service
• Fewer no-shows thanks to automatic reminders
• A clear overview of how full each day will be
• Bookings land directly in the system with no transcription errors

In the end you gain time that you can spend on the guests right in front of you. You also plan your evening more reliably, because you can see early on how busy it will get.

No-shows cost real money, because a reserved table stays empty and cannot be given to anyone else. Online reservations help you reduce that risk without having to chase guests on the phone.

What Helps Against Empty Tables

• Automatic confirmation right after the booking
• Automatic reminder shortly before the visit
• An optional deposit that increases commitment
• Automatic table assignment for tidy planning
• An overview of all bookings that is visible at any time

This way you keep an eye on your capacity and can fill any free slots on purpose. Reminders and optional deposits make sure that more guests actually turn up.

The rollout works best in clear steps. That way you make sure everything is right from the start and your team uses the new booking method with confidence from day one.

1. 1Activate the reservation module and set the basics
2. 2Define tables, capacities and bookable times
3. 3Embed the reservation button on your own website
4. 4Switch on automatic confirmations and reminders
5. 5Train your team so everyone knows the workflow

Take a little time for the setup and run a test booking. That way you spot early on whether times, confirmations and table assignment all work the way you want them to.

Once online reservations are set up, daily routine decides how well they work. With a few simple habits the system runs reliably and your guests feel well looked after.

• Keep bookable times and capacities up to date
• Add special opening hours and holidays in good time
• Keep confirmation and reminder texts friendly and clear
• Place the reservation button clearly on your website
• Build incoming bookings firmly into your service routine

When everyone on the team knows where to see the booking status, there is no confusion between online and phone reservations. That keeps service calm and gives guests a good feeling.

With gastronomx your online reservations run through your own website rather than a third-party portal. That keeps you independent and lets you keep the direct relationship with your guests.

Embedding It on Your Own Website

You embed the reservation button directly into your restaurant website on your own domain. Bookings are accepted around the clock, tables are assigned automatically and guests receive automatic confirmations and reminders. Optional deposits help reduce no-shows even further.

You maintain your content only once, and that in six languages. Getting started is free and needs no credit card, so you can try out online reservations at your own pace.